At RBC, the type of information you
will be asked to provide will vary according to your activity or request:
Everyday Financial Services
For deposit-related financial services like opening a deposit or business account, applying for a credit card, or purchasing a guaranteed investment certificate, you will be asked to provide information such as your name, address and telephone number (business name and address in the case of business clients). We will also require that you provide us with permission to review your credit history.
If you are applying for credit in the form of a loan or a credit card, you'll also be asked for specific information about your current financial situation or the financial situation of your business.
If there are tax implications associated with your financial activities such as earnings on a deposit account, or you wish to invest in a retirement savings plan (RSP) or retirement income fund (RIF) - the federal government requires under the Income Tax Act that we ask for your Social Insurance Number and use it for tax reporting purposes.
Browsing RBC Web sites
You may browse RBC Web sites anonymously, even if you do not wish to interact on these sites or use
online services. No personal or financial information will be collected
from you without your knowledge and consent.
Online Banking
If you are currently a personal client of RBC and you have a RBC Royal Bank client card number,
then you may enroll in our Online Banking service. During the enrollment
process, you will be asked to provide your name, client card number, issue
number of your card, your account number and postal code. If you are a
business client, you will be asked to provide your business name and client
identification number.
Investments & Extended Financial Services Needs
As your financial needs grow, you may wish to purchase insurance or require investment advice or trust services. To provide you with such services and products, we will need to ask for more detailed financial and personal (or business) information. Some of the information we will ask for is required to satisfy securities regulations.
Knowing more about your family, the assets you hold elsewhere, your financial
goals, retirement plans, tax situation, trusts, will and estate plans,
etc., ensures that we thoroughly understand your goals and objectives.
It also helps us identify your financial needs, and enables us to recommend
product and service solutions that can help you realize your goals and
manage your financial affairs more effectively. We may also be able to
introduce you to other RBC businesses, affiliates and subsidiaries
that may be of assistance to you.
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